Terms and Conditions

Terms and Conditions

Welcome to Keychain Frenzy! These Terms and Conditions govern your use of our website and the purchase of products from Keychain Frenzy. By accessing our website and/or making a purchase, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding.

1. Product Information

• We strive to provide accurate descriptions and images of our products. However, we cannot guarantee that colours, dimensions, or other product details will be accurately represented on your device.
• All products are subject to availability. We reserve the right to limit the quantity of products available for purchase.

2. Pricing and Payment

• All prices are listed in [currency] and are subject to change without notice.
• Payment must be made in full at the time of purchase. We accept payment methods as per our checkout page.
• In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price and issue a refund.

3. Shipping and Delivery

• We aim to process and ship orders promptly, but delivery times may vary depending on your location and shipping method selected.
• Shipping costs will be calculated and displayed at checkout. Any additional customs duties or taxes are the responsibility of the customer.
• We are not responsible for delays or issues caused by third-party shipping carriers.

4. Returns and Exchanges

• We want you to be completely satisfied with your purchase. If you are not happy with your order, please contact us within 14 days of receiving your order to arrange a return or exchange.
• Returned items must be unused, in their original packaging, and in saleable condition. Customers are responsible for return shipping costs unless the item is faulty or damaged.
• Custom or personalised items are non-refundable unless there is a defect or error on our part.

5. Intellectual Property

• All content on our website, including images, logos, text, and graphics, is the property of Keychain Frenzy and is protected by copyright and other intellectual property laws.
• You may not reproduce, distribute, or use any content from our website without prior written permission.

6. Limitation of Liability

• In no event shall Keychain Frenzy or its affiliates be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our website or the purchase of products, even if advised of the possibility of such damages.
• Our total liability for any claim arising from or relating to these Terms and Conditions shall not exceed the total amount paid by you for the products purchased.

7. Governing Law

• These Terms and Conditions shall be governed by and construed in accordance with the laws of United Kingdom of England & Wales. Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of UK.

8. Changes to Terms and Conditions

• We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be effective immediately upon posting to our website.

Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at info@keychainfrenzy.co.uk .