The joy of giving is indeed a pleasure, especially when you get nothing in return.

Returns:
Our policy lasts 14 days. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Unfortunately, if 14 days have passed since your purchase, unfortunately we wont be able to offer you a refund or exchange. 

Refunds (if applicable):
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 2 days.

Exchanges (if applicable):
We only replace items if they are defective or damaged. Please take pictures and send them to us as soon as possible. If you need to exchange it for the same item, send us an email at info@keychainfrenzy.co.uk

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

How to Return/Exchange:

To return your item Please login in to your account and start a return request for the order. If you need to exchange you can leave a note within the return request.

Contact Us:

Have questions? Reach out to us at info@keychainfrenzy.co.uk